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General

Orders and Shipping

  • Does BEACN Ship Internationally?
  • Shipping FAQ
  • Does BEACN Price Match?
  • Can I cancel my order?
  • How do I get back in stock alerts for BEACN products?
  • Can BEACN provide an invoice for my purchase?
See all 8 articles

Refunds and Returns

  • What is your return policy?
  • How do I request a refund?

Troubleshooting

  • How do I find the BEACN App Version and Firmware Version?
  • How do I make the BEACN App startup in the System Tray?
  • Why did my Windows Default Audio Devices change?
  • How to find and restart the Windows audio endpoint builder to fix slow device enumeration
  • Known Issues
  • Why doesn't my BEACN device start on PC boot or wake?
See all 12 articles

Other

  • How to enable auto save when closing the BEACN App
  • How to send VOD Track to Stream PC on a Dual PC setup
  • How to submit an idea to BEACN
  • BEACN Social Media and Public Forum Usage Policy
  • Legal documentation
  • What is your product warranty information?
See all 9 articles
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