General

Orders and Shipping

• Does BEACN Ship Internationally?
• Shipping FAQ
• Can I cancel my order?
• Can BEACN provide an invoice for my purchase?
• Can I order to a US PO Box or Military address?
• Where can I buy BEACN products?

Refunds and Returns

• What is your return policy?
• How do I request a refund?

Troubleshooting

• Known Issues
• Why doesn't my BEACN device start on PC boot or wake?
• How to update your BIOS
• Clean uninstalling BEACN App and Drivers using Revo Uninstaller
• Does BEACN support virtual surround sound?
• Where are device profiles stored?

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Other

• How to submit an idea to BEACN
• BEACN Social Media and Public Forum Usage Policy
• Legal documentation
• What is your product warranty information?
• Where is BEACN located?
• How do I get a job at BEACN?

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