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Troubleshooting BEACN Mic

Find solutions to common issues that come up with your BEACN Mic and get everything working as it should.

Can I connect more than one BEACN Mic to my PC?

Yes. BEACN App on Windows can control more than one BEACN Mic. Each mic appears in the app and keeps its own name and settings. However if you plan or want to use multiple BEACN Mics, you will want to connect each one individually and set-up the micr

Why does the LED ring on BEACN Mic not change color when muting with BEACN Mix Create?

BEACN Mic's mute mode changes only respond to Windows-level mutes, not application-level mutes. For example, currently BEACN Mic listens for the Windows device to be directly muted to change the LED ring (you can see this when muting the "Microphone

Why does my app bounce back to the previous device when routing with drag and drop?

Some applications do not like to follow Windows's "App volume & device preferences" routing assignments. There is an application that we previously recommended (EarTrumpet) that made those assignments "stickier" so that they actually hold their assig

People hear pops in my microphone. What's wrong?

Pops in your microphone are also known as "plosives" and occur most commonly when saying words with B and P sounds in them. BEACN Mic has three components designed to reduce plosives:. Here are some other tips that can further reduce plosives. If you

I got a "Device improperly installed" warning!

If you see the following warning after updating from build 1.1.137 to a newer build, don't panic!There's a rare occurence where Windows doesn't update the registry properly when the application changes over, so we need to do it ourselves when the upd