Why do all of my audio settings reset after a software update?

If you’re here, it means that your Windows settings were reset after an update. Pretty annoying, huh? This article is here to explain why this happens as well as provide a quick tutorial on how to get back up and running.

 

WHY DO MY SETTINGS RESET AFTER AN UPDATE?

There’s good news, not all updates are going to reset your settings, only updates with a change to our drivers. Drivers are what allows your computer to see all of these extra virtual devices like this:

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We try to limit the number of driver updates we do and update them only when necessary. For example, in April, we added an additional Recording Device called “VOD Track” which required a new driver. Updating a driver really means deleting it from your computer and installing the new one. While the names may look the same, the driver itself is not and that’s why Windows and OBS doesn’t see it as a saved configuration. This isn’t a BEACN-specific issue. Virtually any time you have a driver update for your audio, your devices and assignments will reset. However, until owning a BEACN product, you were likely less inclined to have an audio setup with so many devices.

 

WHY DO MY SETTINGS RESET AFTER A WINDOWS UPDATE?

Well… we’ll be honest. We don’t know. Ghosts?

 

IS THERE A SOLUTION FOR THIS?

Up until now, nobody has come up with a solution for this other than to remember your assignments and know where to go to reset them. However, the team at BEACN believes we have a solution and plan on implementing it in the coming months.

 

OKAY… SO HOW DO I GET BACK UP AND RUNNING?

If your devices have been reset, you have a handful of places to go.

Windows Sounds (Sound Control Panel)

In the Recording Tab, set your Default and Default Communications device to Voice Chat Mic.

In the Playback Tab, set your Default Communications Device to Chat and your Default Device to System.

See the screenshots below.

3.Chat-SetDefaultComm.png 5.System-SetDefault.png
8.VoiceChatMic-SetDefault.png  
OBS

In OBS, go to File > Settings > Audio and disable all Desktop Audio Devices

Set Mic/Aux 1 to Audience Mix

Set Mic/Aux 2 to VOD Track

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In the Output menu, set Audio Track to 1 and enable Twitch VOD Track and set it to Track 2.

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In the Audio Mixer of OBS, click on the cogwheel and then Advanced Audio Properties.

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In Advanced Audio Properties, deselect all sources on all tracks except for:

Audience Mix on Track 1 and VOD Track on Track 2.

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It’s worth noting that while this is the default OBS setup, yours may be different if you do more advanced recording or scene management. If your configuration is different, we recommend making a reminder or backup for yourself to make setting it up easier.

Application Assignments

There are two ways to reassign your applications to the proper outputs.

In the Application:

Many popular programs and games like Discord, World of Warcraft, and even Minecraft can be assigned to an output inside the game itself. It is important to assign those programs in the application because they supersede your Windows-level assignments.

In Windows Sound Settings:

In the top right hand corner of the BEACN App, click on the App Volume & Device Settings icon. image4.pngThis will take you to where you can assign the rest of your programs. Many programs like Spotify and Google Chrome cannot be assigned from the program and must be assigned in Windows. Select the most appropriate input and output device based on the program.

DISCLAIMER: Not all programs can be assigned. Certain games and programs weren’t designed to hook into Windows’ audio API and when assigned do not display or route audio to the correct channel. This is not a BEACN or Windows issue but instead an issue with the application itself.

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