What is your return policy?

Products Purchased on BEACN.com

• If you change your mind, for any reason, within 30 days of delivery, you may send your product* back for a full refund of your purchase price (shipping charges are non-refundable)
• Return shipping for US and Canadian orders is free.
• For international orders, you'll need to cover return shipping costs.

To initiate a return from within the US and Canada go to https://beacn.gg/returns

• Have your order number and ZIP/postal code, email, or phone number ready
• Select the product(s) you'd like to return
• Choose a return reason
• Print a return label
• Using the original packaging, carefully pack your item into a shipping box and affix the return label to the box
• Drop the return at the nearest courier facility
• When we receive your item it will be inspected and a refund will be issued*

To initiate an international return go to https://beacn.gg/returns

• Have your order number and postal code, email, or phone number ready
• Select the product(s) you'd like to return
• Choose a return reason
• Complete the return process within the portal
• Using the original packaging, carefully pack your item into a shipping box
• Ship the package using your courier of choice, as long as they provide tracking information (you will need to cover return shipping costs)
• Email your name, order number, and tracking information to returns@beacn.com
• When we receive your item it will be inspected and a refund will be issued*

Products Purchased elsewhere

Any products purchased via a 3rd party are subject to the terms of sale offered by that specific retailer. Please reach out to your retailer for details.