Products Purchased on BEACN.com
- If you change your mind, for any reason, within 30 days of delivery, you may send your product* back for a full refund of your purchase price (shipping charges are non-refundable)
- Return shipping for US and Canadian orders is free.
- For international orders, you'll need to cover return shipping costs.
To initiate a return from within the US and Canada go to https://beacn.gg/returns
- Have your order number and ZIP/postal code, email, or phone number ready
- Select the product(s) you'd like to return
- Choose a return reason
- Print a return label
- Using the original packaging, carefully pack your item into a shipping box and affix the return label to the box
- Drop the return at the nearest courier facility
- When we receive your item it will be inspected and a refund will be issued*
To initiate an international return go to https://beacn.gg/returns
- Have your order number and postal code, email, or phone number ready
- Select the product(s) you'd like to return
- Choose a return reason
- Complete the return process within the portal
- Using the original packaging, carefully pack your item into a shipping box
- Ship the package using your courier of choice, as long as they provide tracking information (you will need to cover return shipping costs)
- Email your name, order number, and tracking information to returns@beacn.com
- When we receive your item it will be inspected and a refund will be issued*
*Exceptions
This return policy does not apply to products that are altered or damaged.
Some products are not eligible for returns:
- Plush toys (Hillbo etc.)
- Spare parts
- Mic Windscreen Foam
- Cables
- Adapters
- Gift Cards
Products Purchased elsewhere
Any products purchased via a 3rd party are subject to the terms of sale offered by that specific retailer. Please reach out to your retailer for details.