BEACN

You may notice that clicking &quot;Mute&quot; in the software does perform the mute action properly, while using the hardware knob has no effect.
This is a known issue that the team is aware of and are actively exploring a fix.

You may notice that clicking "Mute" in the software does perform the mute action properly, while using the hardware knob has no effect. This is a known issue that the team is aware of and are actively exploring a fix.

Why can't I mute the personal mix using the hardware knob on BEACN Mix?

BEACN Mix

Troubleshooting

Getting Started with BEACN Mic

What are the question mark icons in the BEACN Mic EQ tab?

How to set your Mic Gain on BEACN Mic

Understanding the Noise Suppression on BEACN Mic

Understanding the Expander on BEACN Mic

How do I set the Expander to avoid keyboard clicks?

Understanding the Compressor on BEACN Mic

Understanding the De-esser on BEACN Mic

How to use the exciter on BEACN Mic

How to use the Headphone EQ on BEACN Mic

How to change amp power modes on BEACN Mic.

How do I make the ring show up on camera and look good?

How to add/remove faders on BEACN Mic's Mixing Suite?

How to reorder faders on BEACN Mic's Mixing Suite

Using your Audience Mix to set volumes for your audience on BEACN Mic

How to rename an application on BEACN Mic's Mixing Suite

What is the "On Device" profile that keeps showing up when BEACN Mic is connected?

How do I setup OBS/Streamlabs Desktop/Stream Elements OBS with BEACN Mic Advanced Mixing?

How to adjust the dual collar adjustment on BEACN Mic

How do I mount BEACN Mic on a boom stand?

Getting Started

Can I connect more than one BEACN Mic to my PC?

Why does the LED ring on BEACN Mic not change color when muting with BEACN Mix Create?

Why does my app bounce back to the previous device when routing with drag and drop?

People hear pops in my microphone. What's wrong?

How to remove and replace the BEACN Mic Foam Windscreen

ADVANCED MIXING FOR BEACN MIC

Does BEACN Mic meet compliance regulations?

What comes in the box for BEACN Mic?

Other

BEACN Mic

Getting Started with BEACN Mix

Does BEACN Mix support submixes?

Does BEACN Mix support knob paging?

How to toggle the personal mix on BEACN Mix?

How to rename an application on BEACN Mix

Can I control each program assigned to a knob independently?

Is it possible to change the volume level of a browser tab independently?

Does BEACN Mix work without the BEACN app running?

Why am I unable to re-add my playback device after removing it on BEACN Mix?

Does BEACN Mix have themes?

Does BEACN Mix meet compliance regulations?

Getting Started with BEACN Mix Create

How to reorder knobs on BEACN Mix Create

How to select a Microphone as your Mic output in BEACN App

How to change the name of your BEACN Device in the BEACN App

How to change the color of the buttons under the knobs on BEACN Mix Create

Understanding and using the routing table on BEACN Mix Create

How to add/remove knobs on BEACN Mix Create

Using your Audience Mix to set volumes for your audience on BEACN Mix Create

How to rename an application on BEACN Mix Create

Setting your Default Devices using the BEACN App

Assigning Apps in BEACN Software

Setting up BEACN Products in a Dual PC Setup

How to toggle the personal mix on BEACN Mix Create?

How do I setup OBS/Streamlabs Desktop/Stream Elements OBS with BEACN Mix Create?

Does BEACN Mix Create work without the BEACN app running?

Why are there several new USB audio devices on my system?

What is a submix?

Can I reassign the submix button?

What is a "mute mode" and how do I set it up?

What is knob paging?

Can I change what the buttons below the knobs do?

Can I rename the knobs on BEACN Mix Create?

Why do I have static/crackle on BEACN Mix Create when adding my microphone interface?

Does BEACN Mix Create have themes?

Does BEACN Mix Create meet compliance regulations?

BEACN Mix Create

Can I cancel my order?

Does BEACN ship to my country?

How do I get back in stock alerts for BEACN products?

Shipping FAQ

Can BEACN provide an invoice for my purchase?

Can I order to a US PO Box or Military address?

Where can I buy BEACN products?

Does BEACN Price Match?

Holiday Shipping FAQ

Orders and Shipping

What is your return policy?

How do I request a refund?

Refunds and Returns

How do I find the BEACN App Version and Firmware Version?

How do I make the BEACN App startup in the System Tray?

Why did my Windows Default Audio Devices change?

How to find and restart the Windows audio endpoint builder to fix slow device enumeration

Known Issues

Why doesn't my BEACN device start on PC boot or wake?

How to update your BIOS

Clean uninstalling BEACN App and Drivers using Revo Uninstaller

Where are device profiles stored?

Why can't I reopen the app after closing the window?

After updating, why does the app ask to update again?

Why do I not have audio after setting my Personal Mix Device in the app?

How to enable auto save when closing the BEACN App

How to send VOD Track to Stream PC on a Dual PC setup

How to submit an idea to BEACN

BEACN Social Media and Public Forum Usage Policy

Legal documentation

What is your product warranty information?

Where is BEACN located?

How do I get a job at BEACN?

Is BEACN a publicly traded company?

Which operating systems are compatible with BEACN products?

General

Setting up BEACN Mic Stand

What threads does BEACN Mic Stand support?

What comes in the BEACN Mic Stand box?

How much weight can BEACN Mic Stand hold?

How big of a desk can BEACN Mic Stand fit on?

BEACN Mic Stand

Why can't I mute the personal mix using the hardware knob on BEACN Mix?Updated 9 months ago