What are your support hours?Updated 2 hours ago

Since we're a small team, we can't offer 24/7 support. Our "core" business hours are Monday to Friday, 9 AM to 5 PM Pacific Daylight Time. 

Support tickets submitted after 5 PM on Friday generally won't be responded to until the following Monday at the earliest. 

We are often participating in our Discord or Twitter outside of those hours, but it's subject to our availability and there's no one "officially" working during those times. That said, community members are amazing at helping each other out, so don't hesitate to reach out, especially in our Discord. 

We strongly support a healthy work/life balance for all of our employees so we won't be around all the time, but we do our best to be as responsive as possible.